Frequently Asked Questions

Yes. Every technician who comes into your home or business has passed a background check first, so you can trust who's walking through your door.

Yes. If you're weighing a new HVAC system or AC replacement, we'll come out and give you a free estimate before you commit to anything.

Yes. We work with financing partners like GreenSky, GoodLeap, and FortiFi so a new HVAC or plumbing system doesn't have to be paid for all at once. Visit our Financing page or contact us to see what fits your budget.

A comfort advisor comes to your home, looks at the space, and puts together a no-cost proposal built around what you actually need. Once you pick an option and sign off, we schedule the install, order equipment sized for your home, and our install team handles the rest. On the last day, we schedule a HERS test, which California requires by law to verify the work.

Yes. We install, repair, and maintain water heaters, and we can help you figure out which unit actually fits your home and how much hot water you use day to day.

We handle plumbing repairs, maintenance, and installs for homes and businesses: leak detection and repair, faucet and garbage disposal installs, toilet installs and repairs, tank and tankless water heaters, water pipe repairs, shower valve repairs, and hydro jetting.

Yes. We offer the same HVAC maintenance, HVAC replacement, and plumbing services at your business that we do for homes, including hydro jetting and water line repairs.

We repair, replace, and maintain HVAC systems and plumbing for residential and commercial customers across Fresno, Visalia, and Sacramento.

In the Central Valley, we cover Fresno, Clovis, Madera, Visalia, Hanford, Tulare, Sanger, Kingsburg, Selma, and the surrounding towns. In Northern California, we serve Sacramento, Citrus Heights, Folsom, Rocklin, Loomis, Elk Grove, Fair Oaks, Carmichael, El Dorado Hills, and Granite Bay, among other nearby communities.

With a Club Advantage membership, which starts at $24.99 a month for one unit, a visual plumbing inspection is included. A plumber walks through your home and checks that everything is in good working order.

We service and install all major HVAC brands, including Carrier, Trane, Lennox, Rheem, Bryant, American Standard, Goodman, Daikin, and York. On the plumbing side, we work with Moen, Delta, Kohler, Rheem, Navien, Rinnai, AO Smith, and more.

Lee's Air has been serving Central and Northern California for over 40 years, since 1980. We've grown a lot since then, but the goal hasn't changed: serve our customers, our coworkers, and our community, and do good work while we're at it.

Yes, we still help customers access rebates through PG&E and TECH Clean California. Funds run out, so it's worth asking sooner rather than later.

Yes. We stay open through Memorial Day, the 4th of July, and other holidays, because AC and plumbing problems don't wait for a day off.

Yes. You can book through our online scheduler, our chat box, or by filling out a form anytime. We also staff phones 24/7 if you'd rather talk to someone directly.

We staff our team year-round with seasonal demand in mind, so we can usually get someone to you same-day, and often within a few hours for real emergencies. Call us and we'll tell you the earliest slot we have.

Our technicians are NATE and EPA-certified, and we pull the proper permits on every job instead of cutting corners. Pricing is flat-rate and quoted before we start, so there are no surprise hourly charges. Every job is backed by our 100% satisfaction guarantee, with a 1-year warranty standard and 2 years for Club Advantage members. We also run a 24/7 call center, so you can reach a real person any time. We've been at this for over 40 years in Central and Northern California, and we've been recognized with the Best of Central Valley award for HVAC and plumbing.

Have your name, address, phone number, email, and a quick description of the problem ready (things like "AC not cooling" or "leaky faucet" work fine). We'll also confirm you're the homeowner before scheduling. Booking usually takes 5 to 7 minutes, and you'll get a text and email confirmation once it's set.

Click "Book Your Service Now," enter your zip code, and choose whether you need heating and cooling or plumbing. From there, fill in your contact info, describe what you need, and pick a time that works. You'll get a confirmation by text and email, with the option to add it straight to your calendar.

One price, quoted before we start, that covers labor, parts, and the overhead that keeps us running (trucks, insurance, our 24/7 call center, training). If a job takes longer than expected, you don't pay more for it. If our technician finds a separate issue while they're there, that gets its own flat-rate quote so you know exactly what you're agreeing to.

Because it's usually a guess, and not a great one. What sounds like a simple leaky faucet over the phone could be a worn washer or a cracked pipe behind the wall, and we won't know which until we're standing in front of it. Guessing low to win the job just means a frustrating surprise later, and guessing high isn't fair to you either. We'd rather send a technician out, diagnose it properly, and give you one accurate number.

We typically offer 2 to 4 hour appointment windows so you're not stuck waiting around all day. A diagnostic visit usually runs about an hour. Minor repairs, like a faulty thermostat or a dripping faucet, are often done within 1 to 2 hours after that. Bigger jobs, like a water heater replacement or a major HVAC component, can take anywhere from a couple hours to a full day depending on what's involved.